What is Jira for project management? The Jira project management software is an advanced solution for evaluating your development progress from A to Z. It provides a lot of great features like issue tracking, Agile boards, backlog management, etc. Nonetheless, its basic functionality may not be enough for effective client expectation control. To address this challenge, Jira’s developer Atlassian provides additional plugins and add-ons.
Since Coreteka is engaged in software development for our clients, we also faced some challenges with Jira’s basic functionality. In our opinion, they are:
- Task complexion uncertainties. Jira’s project management boards provide a way to track task progress, but the system’s calculations lack precision. The deduction of developer time from initial estimates often proves inaccurate due to the dynamic nature of the development process. This imprecision has led to project delays, leaving clients confused.
- Difficulties in accessing work quality. One good way to evaluate software development teamwork is by counting bugs per engineer. Of course, errors are essential for each project, but they should be at optimal levels. Jira’s basic interface doesn’t offer a straightforward tally of a developer’s bugs on a specific project, making performance assessment challenging.
- Lack of bug analysis by hours/quantity. Clients pay for bug fixes, and excessive errors may lead to budget overruns. Jira’s limitations in tracking bugs by hours or quantity make it challenging to effectively manage client expectations in this regard.
- Uncertainty in meeting estimated hours. While Jira tracks time spent on tasks, the calculations are unpredictable, and there’s no provision for developers to adjust for unforeseen circumstances. This uncertainty poses challenges in meeting estimated hours or anticipating the need for extra time accurately.
- Financial management issues. Jira’s report exports focus solely on time spent on tasks, lacking information about costs. While account managers can manually add details to reports, this process is time-consuming. Additionally, Jira’s standard functionality falls short in evaluating the cost of individual tasks and the overall project budget.
- Risk of developer fraud. Jira’s vulnerability lies in allowing retroactive time logging. This becomes critical when reports are submitted to clients, and development hours have already been paid for. Retroactive time logging, especially after the sprint is closed, places the burden on the software development company to cover both the hours and associated costs.
To overcome all the challenges mentioned above, we developed our unique Jira project management plugin—Ninjato. It significantly expands the basic functionality of Atlassian’s software, simplifying project management and providing software development companies like ours with solutions to enhance clients’ expectations.